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PC-ER Safe Computing Guide

Introduction

This guide is intended to give you a general overview of how to keep yourself safe while computing. It is in no way a comprehensive guide to computer security, but hopefully will be helpful to you and will make your computer experience a better one. If you have questions or comments about anything in this guide, please feel free to contact us.

Is the Internet Dangerous?

To the novice computer and internet user, it may seem that the internet is a dangerous and mysterious place. However, with a common sense approach to protecting yourself and your equipment, the digital world is no more dangerous than the "real world" and the dangers that are there are somewhat similar. For example, many people worry about purchasing products online and are afraid to use their credit cards for purchases. I contend that these worries are no different from the possibility of being "scammed" or going to an unscrupulous brick and mortar business.

Other worries include viruses and other malware, "hackers", and identity theft. Again, using common sense protecting yourself from these and other dangers on the internet is no different from making sure your doors are locked in your home when you leave or retire for the night, installing alarm systems in your home or vehicle, and being aware of your surroundings so that you are not an easy target. We have no qualms about doing these things to protect ourselves, yet we wince when we talk about having to secure ourselves while we are online.

Viruses and Malware

For a more in-depth discussion about what viruses and malware are, please see our guide "What is Malware?"

Malware is a very frustrating issue. The easiest way to combat it is to make sure you don't get it in the first place. Here are some tips on how to keep it off of your system:

Antivirus Software

Good antivirus software is a must. Unfortunately, this is a step that many people skip. Either they neglect to install AV software, or they choose a poor solution that isn't up to the task. Be wary of free antivirus programs (although we are going to tell you the exception to this in a minute), but at the same time more expensive doesn't necessarily mean better. Here's our top 3 favorite antivirus/security programs:

  • Trend Micro Internet Security - This is our favorite security suite. Trend Micro does a good job of protecting you from the evils of the internet. It's easy to install and doesn't cost an arm and a leg. $49.95 gets you protection for up to 3 computers for a year. In our opinion, the "Pro" version isn't worth the extra $20 they want for it, but if there is a feature you need in that version it may be worth it to you. You can get it at PC-ER, although sometimes we have trouble getting it from our suppliers. You can also get it at http://www.trendmicro.com.
  • Bitdefender Internet Security - We like this one almost as much as TM above.  If you order from their website, it's the same price as Trend Micro and I'd get TM instead. However, if you want to save some money, we have a two-year package at PC-ER that is $59.95 so you'll get another year of protection for $10! In our opinion, that makes it a bit better than TM because you are still getting good protection but for a much less expensive price. They also have a "Total Security" version that, again, we don't think it worth the money.
  • Microsoft Security Essentials - This is the exception to the rule we mentioned above about free antivirus software. When we heard about Security Essentials, our first thought was "Oh, no. Another free antivirus program." Then we read a few positive reviews from people we trust and we decided to test it out for ourselves. We were pleasantly surprised at the results. If you have Windows Firewall turned on and use some common sense when on the internet, Security Essentials should work great for you. You can get it at http://www.microsoft.com/Security_Essentials.

A couple notes about security software.  No matter which package you choose, one of the three listed above or your own favorite, you MUST keep it updated.  Outdated software is almost as bad as not having any at all.  Set them to update themselves automatically and leave your computer on so it can update when necessary. Also, do not install more than one of these programs at once. They will take up too many resources and can actually cause them to not work well.

- Continued -